Adjustment to injury counselling

This varies considerably depending on the nature of your injury, how long you've been experiencing difficulties, and your goals. Some people make significant progress in 6 to 8 sessions; others with more complex presentations benefit from longer term support. Following the initial assessment, a recommended treatment plan will be discussed with you and your referrer. WorkCover and insurer-funded sessions typically require periodic review and approval.

For insurer funded ATIC (WorkCover, NIISQ, CTP), a referral from your case manager or insurer is required. For Medicare rebated sessions, a GP Mental Health Treatment Plan referral is needed. For self-funded appointments, no referral is required and you can book directly online.

Yes. All ATIC services are available via secure telehealth to clients anywhere in Queensland and across Australia. Telehealth is accepted under all major funding pathways, including WorkCover QLD, NIISQ, Medicare, and private insurers. In-person appointments are also available on the Sunshine Coast.

The first session is a comprehensive biopsychosocial assessment. This involves understanding the nature and context of your injury, the psychological and functional impact it has had, your current supports and challenges, and your goals for treatment. It is also a chance for you to ask questions and decide whether Coastal Sands feels like the right fit for you. No formal treatment begins until you're comfortable and a plan is agreed.

For insurer-funded sessions, progress reports are typically provided to the insurer or case manager at agreed intervals. These reports focus on treatment goals, progress, and recommendations and not the detail of what you say in sessions. What you share in sessions remains confidential except in specific circumstances required by law. The reporting obligations for your funding pathway will be explained clearly at the outset.

ATIC at Coastal Sands is explicitly focused on injury related presentations and not general mental health counselling. Sessions are practical, grounded, and outcome focused. There is no expectation that you'll talk endlessly about your past, and the approach is always collaborative. Many clients who've previously disengaged from psychological support find the injury-specific focus and practical orientation quite different from what they've experienced before.